Use Case
👋  Human Resources

Onboarding chatbot for new employees

New joiners ask KOSMO instead of half the team – leave requests, VPN, who does what, every answer with its source.

🔒  GDPR-compliant 🏳  Hosted in Germany 👁️  Source citations with every answer
KOSMO – Human Resources
K
Hi! I'm KOSMO. How can I help you today?
You
How do I request leave, and how many days do I get in my first year?
K
From Onboarding-Handbook-2026.pdf: Leave is requested through the self-service portal and approved by your direct manager. In your joining year the entitlement accrues pro rata – one twelfth of the 30 days per full month of employment.
K
🔒  Source: Onboarding-Handbook-2026.pdf · On-Premise
At a glance

KOSMO answers the same first-weeks questions over and over from your own handbooks, policies and process descriptions – around the clock, and always citing the document the answer came from.

Benefits

What KOSMO does for Human Resources

📖

Answers from your own material

Handbook, works agreements, IT policies: upload what new joiners receive anyway. KOSMO answers from it – and names the source, so every answer stays verifiable.

👥

Takes the load off the team

The same first-weeks questions no longer land on colleagues and managers. That saves time on both sides and removes the awkwardness of asking twice.

🕒

Available around the clock

Evenings, weekends, night shifts: KOSMO answers straight away. In distributed teams and shift work that is the difference between "ask tomorrow" and "carry on now".

🔒

HR data stays in-house

Contracts, salary components, personal details – all of it stays on your infrastructure. KOSMO runs on-premise or in a German data centre, with no US cloud provider involved.

📋

Roles and sites kept apart

Working students see different content from managers, Hamburg different from Lübeck. Role-based access rights give every group exactly the documents that apply to them.

📈

Improves with every intake

The analytics show which questions actually get asked. Gaps in the handbook surface before the next cohort starts – and can be fixed instead of bridged verbally every time.

How it works

Ready in three steps

1

Import documents

Upload Onboarding handbook, works agreements, IT policies and process descriptions to KOSMO. The AI reads, indexes and understands the content semantically.

2

Ask questions

Staff ask in natural language. KOSMO answers precisely – with a source citation showing which document provides which passage.

3

Secure & controlled

Web search can be disabled, data never leaves your infrastructure, role permissions control access.

Important note: KOSMO works exclusively with the documents and information you provide. No guarantee can be given at any time for the factual accuracy of the answers – if the underlying sources are incorrect or outdated, KOSMO reproduces those errors accordingly. Every answer is traceable via its source citation and should be reviewed by a professional; responsibility for the content remains with the user.

Data sovereignty

Your data belongs to you –
and stays with you

KOSMO runs in a certified German data centre or on-premise. No API calls to OpenAI. No training on your content. No vendor lock-in.

🔒
GDPR-compliant

100% legally compliant, hosted locally

🏳
Hosted in Germany

Own data centres, no US cloud

👁️
Source citations

Every answer is traceable

🔒
Web search can be disabled

Only your documents, no internet

FAQ

Frequently asked questions – KOSMO for Human Resources

What does an onboarding chatbot actually deliver?

It answers the questions that keep coming up in the first weeks: leave requests, VPN access, responsibilities, time tracking, who to ask. New joiners get a sourced answer immediately instead of waiting or asking twice – and the team stops repeating itself.

Is it allowed to put HR data into an AI assistant?

If it does not leave the building, yes. KOSMO runs on-premise or in a German data centre; no data goes to a US provider. Personal content follows the same access rights as in your file system – anyone who may not see a document gets no answer from it either.

How much preparation does it take?

You upload the material new joiners receive anyway – handbook, policies, process descriptions. KOSMO indexes it automatically; there is no rule set to maintain. Most organisations are up and running in an afternoon.

Does this replace human onboarding?

No, and it is not meant to. KOSMO takes the look-it-up questions off the table – so the time with managers and colleagues is free for what genuinely needs a conversation: expectations, collaboration, the actual craft.

Get started

Try KOSMO for Human Resources

Request a free demo – we'll show live how KOSMO works in your organisation. No setup, no credit card.

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