NOVA – the intelligent chatbot for your website
NOVA answers your visitors' questions directly on your website – with the content that is already there. No separate training, no third-country transfer, no US cloud. Just a script tag, done.
NOVA is a paid service. Through our contact form we put you on the waitlist – at launch you receive access and the current pricing.
Four things make NOVA different
Not a classic chatbot with hardcoded answers, but an AI that actually understands your website's content.
Straight from your website
NOVA only reads what is publicly on your website. No additional data source, no separate training. What you write on the site, NOVA knows.
Live in 5 minutes
Embed the script tag, enter the site ID, done. NOVA crawls automatically and is ready to use. No server configuration, no WordPress plugins.
GDPR-compliant
Hosting exclusively in EU data centres. No US cloud, no third-country transfer. DPA included – even on the smallest tier.
Multilingual
NOVA detects the language of a question automatically and replies accordingly. German, English, French, Italian, Spanish, Polish out of the box.
Three steps until your bot is live
From first click to running widget: realistically ten minutes of work.
Connect your website
You enter the URL of your website. NOVA crawls your pages and automatically builds a knowledge index.
NOVA learns your content
We process your content with retrieval-augmented generation on EU servers. You can exclude or prioritise pages.
Embed the widget
Copy the script tag into your website's footer. That's it – NOVA appears in the bottom right and is immediately ready.
<script src="https://nova.splitbot.ai/widget.js"
data-site-id="DEINE_ID"></script>Which websites benefit most?
Anywhere visitors have questions that your website already answers – just hidden somewhere in the navigation.
E-commerce
Product questions, shipping times, returns, size charts. NOVA knows your shop and noticeably reduces support load.
Service providers & SMEs
Opening hours, prices, directions, services. Instead of visitors bouncing, they get the answer straight away.
Education
Courses, descriptions, registration deadlines, scholarships. Helpful for prospects and relieves the office.
Public sector
Citizen service around the clock: appointments, forms, responsibilities. In your website's style, without external US cloud.
Consulting & agencies
Service descriptions, references, methodology. NOVA pre-qualifies first contacts and delivers the key information instantly.
Publishers & media
Topic clusters, archive articles, authors. Readers find what they are looking for without clicking through the whole sitemap.
Two products, two audiences
Both are AI chatbots from Lübeck – but they solve different problems. Here's how to find the right one for you.
NOVA speaks with your visitors on the website. Uses only the public content of your site – nothing more needed.
- Knowledge base: your website content
- Users: visitors, prospects, customers
- Embedding: one script tag in the footer
- Setup effort: 5–10 minutes
KOSMO is the internal AI assistant for your company. Accesses your internal sources – documents, wikis, databases.
- Knowledge base: your internal documents and systems
- Users: your employees with login
- Embedding: web app, optionally on-premise
- Setup effort: depends on data sources, with onboarding
FAQ – the most common questions about NOVA
NOVA is a paid service – no free tier. The exact plans and prices will be set with the official launch. If you sign up for the waitlist we will send you the current price sheet along with the availability notice.
Ready for NOVA on your website?
NOVA will launch soon as a paid service. Sign up for the waitlist through our contact form – we will get back to you with the official launch and send you access and the current pricing. The request is non-binding.
